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Technology answer

Help Scout

3,714

companies run it, <0.01% of 54,527,857 in the index. Landing 12 Sept 2026.

Hosts: 11,714 live hosts run it, of 191,809,695 hosts in the index, <0.01%. A host is a website, not a company.

Companies by month

Companies, monthly, on the fixed panel of sites crawled since 2020of 54,527,857 in the indexlanding 12 Sept 2026

3,714 at Sept 26; 4,047 twelve months earlier, -333, -8.2% on the fixed panel; the series starts January 2021 because the panel is anchored at 31 Dec 2020

The 69 numbers in this chart
MonthCompaniesObserved on the panel
2021-017936
2021-028037
2021-038037
2021-048037
2021-058037
2021-068037
2021-078037
2021-088338
2021-098338
2021-108238
2021-118238
2021-128238
2022-018238
2022-028238
2022-038238
2022-048238
2022-058238
2022-068238
2022-078238
2022-088238
2022-097936
2022-107936
2022-118037
2022-128037
2023-017936
2023-027936
2023-037936
2023-0421097
2023-05306141
2023-06403186
2023-07498230
2023-08595275
2023-09691319
2023-10787364
2023-11883408
2023-12979452
2024-011,075497
2024-021,172541
2024-031,341619
2024-041,497691
2024-051,521703
2024-061,581730
2024-071,640757
2024-081,703787
2024-091,804833
2024-102,020933
2024-112,2371,033
2024-122,4471,130
2025-012,6731,235
2025-022,8911,335
2025-033,1081,436
2025-043,2591,505
2025-053,4171,578
2025-063,5891,658
2025-073,7571,735
2025-083,9291,815
2025-094,0471,869
2025-104,1251,905
2025-114,0881,888
2025-124,0511,871
2026-014,0201,857
2026-023,9861,841
2026-033,9631,830
2026-043,9471,823
2026-053,9211,811
2026-063,8971,800
2026-073,8481,777
2026-083,7921,751
2026-093,7141,715

Both denominators, and a third

Shares of the same 3,714each row a different wholelanding 12 Sept 2026

Denominator
Companies
Share
companies in the index
54,527,857
<0.01%
companies running anything in Help Desk and Support
444,084
0.84%
companies running anything in Help desk ticketing systems
11,121
33.4%

Three wholes, three shares of one count: a share travels with its whole, never alone. Against the last of them, Help Scout is rank 2 of 26 technologies in Help desk ticketing systems.

Open as a segment

3,714 companies; add a country, a sector or a band on the segment page. Counting is free.

/companies/tech-help-scout

Open the segment

Catalogue record

As recorded in the cataloguetaxonomy release tax-2026.10last discovered 10 Sept 2026

Help desk platform with shared inbox, knowledge base, and live chat.

Help Scout provides a SaaS help desk with a shared inbox, knowledge base, and live chat for customer support teams. It is used by businesses to manage support tickets and self-service content.

Kindproduct
VendorHelp Scout, helpscout.com
PathCustomer Engagement and Support > Help Desk and Support > Help desk ticketing systems
Slughelp-scout
Deploymentsaas
Pricingsubscription
Open sourceno
First discovered2023-10-06
Last discovered2026-09-10
Taxonomy releasetax-2026.10