Technology answer

Genesys Cloud CX

856

companies run it, <0.01% of 54,527,857 in the index. Landing 12 Sept 2026.

Hosts: 1,259 live hosts run it, of 191,809,695 hosts in the index, <0.01%. A host is a website, not a company.

Companies by month

No published series

856 companies is under the publication floor of 1,000, and the fixed panel anchored at 31 Dec 2020 carries 115 of them. A monthly line drawn off that many observations would be noise at the same weight as a line off millions, so this page states the count and its date and publishes no series.

First discovered 9 Mar 2025, last discovered 10 Sept 2026.

Both denominators, and a third

Shares of the same 856each row a different wholelanding 12 Sept 2026

Denominator

Companies

Share

companies in the index

54,527,857

<0.01%

companies running anything in Help Desk and Support

444,084

0.19%

companies running anything in Contact center platforms

1,363

62.8%

Three wholes, three shares of one count: a share travels with its whole, never alone. Against the last of them, Genesys Cloud CX is rank 1 of 4 technologies in Contact center platforms.

Open as a segment

856 companies; add a country, a sector or a band on the segment page. Counting is free.

/companies/tech-genesys-cloud-cx

Open the segment

Catalogue record

As recorded in the cataloguetaxonomy release tax-2026.10last discovered 10 Sept 2026

The Genesys Cloud CX contact center suite for voice and digital channels.

Genesys Cloud CX delivers omnichannel contact center capabilities including routing, IVR, chat, and analytics. It is used by customer service and support teams to manage interactions and agent performance.

Kindproduct

VendorGenesys, genesys.com

PathCustomer Engagement and Support > Help Desk and Support > Contact center platforms

Sluggenesys-cloud-cx

Deploymentsaas

Pricingsubscription, quote based, enterprise

Open sourceno

First discovered2025-03-09

Last discovered2026-09-10

Taxonomy releasetax-2026.10

One click under this answer

Subcategory answerContact center platformsCompanies running anything in Contact center platforms, 1,363 of 54,527,857 in the index, and the technologies ranked in it.Category answerHelp Desk and SupportThe category above this one, with its subcategories and the companies in each.CatalogueAll 8,177 technologiesRanked by the companies running them, with the publication gate named and the long tail drawn.