Share of companies running any technology in this subcategory, monthlyof 413,480 companies with any of themlanding 12 Sept 2026
Each month is drawn as 100%, so the bands are shares and not counts; a company running two of these technologies is counted in both, and everything past the fourth is folded into Other. The series starts January 2021 because the panel is anchored at 31 Dec 2020
| Month | Zendesk | Re:amaze | Salesforce Service Cloud | Dixa | Other |
|---|---|---|---|---|---|
| 2021-01 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-02 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-03 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-04 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-05 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-06 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-07 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-08 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-09 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-10 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-11 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2021-12 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-01 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-02 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-03 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-04 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-05 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-06 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-07 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-08 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-09 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-10 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-11 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2022-12 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-01 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-02 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-03 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-04 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-05 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-06 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-07 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-08 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-09 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-10 | 44.7% | 47.1% | 5.3% | 0.08% | 2.9% |
| 2023-11 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2023-12 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-01 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-02 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-03 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-04 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-05 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-06 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-07 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-08 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-09 | 44.7% | 47.6% | 5.0% | 0.08% | 2.6% |
| 2024-10 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2024-11 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2024-12 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2025-01 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2025-02 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2025-03 | 44.9% | 47.6% | 5.0% | 0.08% | 2.5% |
| 2025-04 | 44.8% | 47.7% | 4.9% | 0.08% | 2.5% |
| 2025-05 | 44.7% | 48.1% | 4.8% | 0.08% | 2.3% |
| 2025-06 | 44.7% | 48.1% | 4.8% | 0.09% | 2.3% |
| 2025-07 | 44.7% | 48.1% | 4.8% | 0.09% | 2.3% |
| 2025-08 | 45.0% | 47.8% | 4.8% | 0.09% | 2.3% |
| 2025-09 | 45.0% | 47.8% | 4.8% | 0.09% | 2.3% |
| 2025-10 | 45.0% | 47.8% | 4.8% | 0.09% | 2.3% |
| 2025-11 | 45.2% | 47.6% | 4.9% | 0.09% | 2.2% |
| 2025-12 | 45.2% | 47.6% | 4.9% | 0.09% | 2.2% |
| 2026-01 | 45.4% | 47.5% | 4.7% | 0.09% | 2.3% |
| 2026-02 | 45.5% | 47.6% | 4.6% | 0.09% | 2.2% |
| 2026-03 | 47.2% | 46.6% | 4.3% | 0.09% | 1.8% |
| 2026-04 | 47.2% | 46.7% | 4.3% | 0.09% | 1.8% |
| 2026-05 | 47.2% | 46.7% | 4.3% | 0.09% | 1.8% |
| 2026-06 | 47.2% | 46.7% | 4.3% | 0.09% | 1.8% |
| 2026-07 | 47.2% | 46.7% | 4.3% | 0.09% | 1.8% |
| 2026-08 | 47.2% | 46.6% | 4.3% | 0.09% | 1.8% |
| 2026-09 | 47.2% | 46.7% | 4.3% | 0.09% | 1.8% |
Companiesof 413,480 with any of themlanding 12 Sept 2026
4 of 10 technologiesa company running two of them is counted in both, so the shares do not sum to 100%under 20 companies no share is published
6 of the 10 most detected technologies here sit under the publication gate on detector quality of 0.90, so they are listed rather than ranked: Astute Solutions 1,560, Richpanel 666, Gladly 222, Kustomer 205, Kundo 104, Hi Platform 15.
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