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Technology answer

Support Hero

81

companies run it, <0.01% of 54,527,857 in the index. Landing 12 Sept 2026.

Hosts: 155 live hosts run it, of 191,809,695 hosts in the index, <0.01%. A host is a website, not a company.

Companies by month

No published series

81 companies is under the publication floor of 1,000, and the fixed panel anchored at 31 Dec 2020 carries 37 of them. A monthly line drawn off that many observations would be noise at the same weight as a line off millions, so this page states the count and its date and publishes no series.

First discovered 3 Feb 2022, last discovered 10 Sept 2026.

Both denominators, and a third

Shares of the same 81each row a different wholelanding 12 Sept 2026

Denominator
Companies
Share
companies in the index
54,527,857
<0.01%
companies running anything in Documentation and Knowledge
188,274
0.04%
companies running anything in Knowledge base software
11,842
0.68%

Three wholes, three shares of one count: a share travels with its whole, never alone. Against the last of them, Support Hero is rank 8 of 15 technologies in Knowledge base software.

Open as a segment

81 companies; add a country, a sector or a band on the segment page. Counting is free.

/companies/tech-support-hero

Open the segment

Catalogue record

As recorded in the cataloguetaxonomy release tax-2026.10last discovered 10 Sept 2026

A hosted knowledge base and self-service help widget for websites and apps.

Support Hero provides a knowledge base and embeddable help widget to deliver self-service support and reduce tickets. It is used by product and support teams to publish help articles and track usage analytics.

Kindproduct
VendorSupport Hero, supporthero.com
PathWeb Platform and Content > Documentation and Knowledge > Knowledge base software
Slugsupport-hero
Deploymentsaas
Pricingsubscription
Open sourceno
First discovered2022-02-03
Last discovered2026-09-10
Taxonomy releasetax-2026.10