Companies running any technology in eachof 44,480 in IT Operations and Remote Accesslanding 12 Sept 2026
A company running technologies in two subcategories is counted in both, so the shares do not sum to 100%
| Subcategory | Companies | Share of the category |
|---|---|---|
| IT service management | 27,176 | 61.1% |
| Remote support and desktop access | 6,932 | 15.6% |
| Business continuity and incident management | 5,119 | 11.5% |
| IT infrastructure and operations management | 4,790 | 10.8% |
| Unified endpoint and device management | 3,236 | 7.3% |
| Remote access VPN and ZTNA | 1,594 | 3.6% |
| Virtual desktop and application virtualization | 905 | 2.0% |
| IT change and release management | 370 | 0.83% |
| Managed file transfer | 246 | 0.55% |
| Configuration management database | 165 | 0.37% |
| Remote monitoring and management | 145 | 0.33% |
Companiesof 44,480 with any of themlanding 12 Sept 2026
24 of 43 technologiesa company running two of them is counted in both, so the shares do not sum to 100%under 20 companies no share is published
| Technology | Vendor | Companies |
|---|---|---|
| HP iLO | Hewlett Packard Enterprise | 2 |
| ServiceNow Visual Task Boards | ServiceNow | 1 |
| Citrix Access Gateway | Citrix | 1 |
| Intel Active Management Technology | Intel | 0 |
| Bomgar | BeyondTrust (formerly Bomgar) | 0 |
| Salesforce Remedyforce | BMC Software | 0 |
| GoToAssist | GoTo | 0 |
| ZENworks | Micro Focus (OpenText) | 0 |
| IBM MaaS360 | IBM | 0 |
| ConnectWise Automate | ConnectWise | 0 |
| BlackBerry Enterprise Server | BlackBerry | 0 |
8 of the 10 most detected technologies here sit under the publication gate on detector quality of 0.90, so they are listed rather than ranked: ServiceNow Business Continuity 5,119, HPE System Management Homepage (SMH) 4,770, LogMeIn 4,056, Jamf 3,169, TeamViewer 2,666, Citrix 954, VMware Horizon 905, Pulse Secure 450.
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Business Operations
The top of the tree. 43 technologies sit under this category.
